Niclas Ljungberg – Medium

Niclas Ljungberg

Niclas Ljungberg

The world’s greatest service designer.

Choose your heroes with care.

4 min readMay 29, 2022

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Bernie Sanders the world’s greatest service designer & $6tn spending list.

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Niclas Ljungberg

Money, is a state of mind.

A philosophical look at how we think about ledgers, money, value and the ebbs and flows of finances.

8 min readMay 2, 2022

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Money, is a state of mind.

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Niclas Ljungberg

Knowledge management for service activists.

What do you need to know to design services these days?

7 min readApr 12, 2022

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Knowledge management for service activists.

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Niclas Ljungberg

Telling stories, with great care.

Since the beginning of humankind we have been telling stories. We can’t help it. We talk, we write, we draw, we act, we sing, we mime, we…

5 min readMar 25, 2022

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Telling stories, with great care.

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Niclas Ljungberg

Seeing, together, is believing.

My good friend Ben, who runs a small great service design consultancy, and I were wandering through the Tate Modern museum in London for a…

10 min readMar 6, 2022

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Seeing, together, is believing.

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Niclas Ljungberg

Vision in 5–7–5

Using Haikus to align teams

6 min readFeb 20, 2022

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Vision in 5–7–5

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Niclas Ljungberg

Straight talk.

Service design & team taxonomy.

6 min readFeb 13, 2022

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Straight talk.

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Niclas Ljungberg
in
Service Design Advent Calendar

'Twas the Service Design Night Before Christmas...

My somewhat recent and delightfully opinionated friend Matt Marsh has done a bit of this and that. He directed stuff with IDEO, was in the…

3 min readDec 24, 2021

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'Twas the Service Design Night Before Christmas...

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Niclas Ljungberg
in
Service Design Advent Calendar

SDAC15: AI. What it do…?

Some people you just have a great time with every time. You have interesting discussions, learn something, come away feeling a bit…

1 min readDec 16, 2021

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SDAC15: AI. What it do…?

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Niclas Ljungberg
in
Service Design Advent Calendar

Day 12: The Path to Participation

From our previous PPT to PTP, my old and (mostly) wise friend Steve Heron who used to help clients through co-creation at IDEO for a long…

2 min readDec 12, 2021

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Day 12: The Path to Participation

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Niclas Ljungberg

Niclas Ljungberg

Norse knowledge nomad, curious problem solver, philosopher & story teller, explorer of blank pages & patterns, hybrid strategist & service/business designer.

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