Niclas Ljungberg – Medium

Niclas Ljungberg

The world’s greatest service designer.

Choose your heroes with care.

May 29, 2022

Bernie Sanders the world’s greatest service designer & $6tn spending list.

May 29, 2022

Money, is a state of mind.

A philosophical look at how we think about ledgers, money, value and the ebbs and flows of finances.

May 2, 2022

Money, is a state of mind.

May 2, 2022

Knowledge management for service activists.

What do you need to know to design services these days?

Apr 12, 2022

Knowledge management for service activists.

Apr 12, 2022

Telling stories, with great care.

Since the beginning of humankind we have been telling stories. We can’t help it. We talk, we write, we draw, we act, we sing, we mime, we…

Mar 25, 2022

Telling stories, with great care.

Mar 25, 2022

Seeing, together, is believing.

My good friend Ben, who runs a small great service design consultancy, and I were wandering through the Tate Modern museum in London for a…

Mar 6, 2022

Seeing, together, is believing.

Mar 6, 2022

Vision in 5–7–5

Using Haikus to align teams

Feb 20, 2022

Vision in 5–7–5

Feb 20, 2022

Straight talk.

Service design & team taxonomy.

Feb 13, 2022

Straight talk.

Feb 13, 2022

Published in
Service Design Advent Calendar

'Twas the Service Design Night Before Christmas...

My somewhat recent and delightfully opinionated friend Matt Marsh has done a bit of this and that. He directed stuff with IDEO, was in the…

Dec 24, 2021

'Twas the Service Design Night Before Christmas...

Dec 24, 2021

Published in
Service Design Advent Calendar

SDAC15: AI. What it do…?

Some people you just have a great time with every time. You have interesting discussions, learn something, come away feeling a bit…

Dec 16, 2021

SDAC15: AI. What it do…?

Dec 16, 2021

Published in
Service Design Advent Calendar

Day 12: The Path to Participation

From our previous PPT to PTP, my old and (mostly) wise friend Steve Heron who used to help clients through co-creation at IDEO for a long…

Dec 12, 2021

Day 12: The Path to Participation

Dec 12, 2021

Niclas Ljungberg

Niclas Ljungberg

Norse knowledge nomad, curious problem solver, philosopher & story teller, explorer of blank pages & patterns, hybrid strategist & service/business designer.

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